You use this program to view RMA information for a selected stock item.
The RMA for Stock Code program can be accessed from the Inventory Query program by selecting Return Merchandise from the Query menu.
You can click on an RMA line and then select the Query option to view additional RMA information using the RMA Query program.
| Column | Description |
|---|---|
| RMA number | This indicates the RMA number for the returned item. |
| Line number | This indicates the RMA line number within the RMA number. |
| Type |
This indicates the RMA type for the line. With the exception of the Defective out of warranty type, these RMA types are for documentation purposes only, and can be printed on the RMA Document Print and Outstanding Authorizations programs. |
| Tax code | This indicates the tax code defined against the RMA line. |
| Status | This indicates the status of the RMA (see RMA Statuses). |
| Action |
This indicates the action associated with the receipt process. Refer to Receipt Actions and Associated Effects for additional information on the effects of the various receipt actions. |
| Problem code | This indicates the problem code associated with the RMA line. It enables you to identify recurring problems with items returned by a customer. |
| Uom | This indicates the unit of measure for the quantity received. |
| Quantity authorized | This indicates the original quantity entered at the time of capturing the RMA Issue. |
| Quantity received | This indicates the quantity of the stock item returned by the customer. |
| Receiving warehouse | This indicates the code of the warehouse into which the returned item was received. |
| Receiving price | This indicates the price at which the returned item was received. |
| Purchase date | This indicates the date on which the item was purchased. |
| Issue date | This indicates the date on which the RMA was issued. |
| Received date | This indicates the date on which the item was received. |
| Return date | This indicates the date by which the goods should be returned. |
| Cross shipment | This indicates whether or not a cross shipment exists for the item against this RMA. |
| Original warehouse | This indicates the original warehouse in which the item was stocked. |