You use this program to import an order file transmitted from a customer designated as an EDI trading partner.
Field | Description |
---|---|
Import | Validates the contents of the import file and import records if there are no errors. |
Save Form Values | This option is only enabled in Design mode (see Automation Design). Your selections are saved and applied when the program is run in automated mode. |
Field | Description | ||||||||
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Data source | |||||||||
File location |
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File name | Indicate the name of the import file (include the full path). | ||||||||
Review file | Loads the contents of the import file into the Details pane. This enables you to validate the lines on the grid prior to importing the file. The Import button is enabled only when all lines are valid. | ||||||||
Options | |||||||||
Customer |
Indicates the customer identified as the valid recipient of the import file (i.e. the entry at the EDI sender code field for the customer must match the Sender/receiver code of the company that exported the file). The entry displayed here is generated by the system. |
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Customer name |
Indicates the name for the Customer code. |
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Customer branch |
Indicates the branch to which the customer is assigned. The entry displayed here is generated by the system. |
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Geographic area |
Indicates the region to which the customer is assigned. The entry displayed here is generated by the system. |
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Ignore currencies not against customer |
Select this if you want to use the currency defined against the customer (Browse on Customers) for the import of sales orders, irrespective of the currency defined in the import file. If you do not select this option and the currency defined in the import file differs from the currency defined against the customer, then the sales order is not imported. |
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Use branch defined against customer | Select this to use the default branch defined against customer. | ||||||||
Order branch | Indicate the specific branch that must override the default branch assigned to the customer. | ||||||||
Warehouse to use | When importing sales order lines for kit items, the
parent item and all its components must belong to the same
warehouse.
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Warehouse | Indicate the specific warehouse to use. | ||||||||
Description to use for stocked lines |
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Use format defined against customer | Use the document format defined against the customer. | ||||||||
Document format |
Indicate the sales order document format to assign to orders residing in the import file. The format number held against the customer is used as the default. |
Field | Description |
---|---|
Print the Details | Generate a report of the contents of the Details entry grid. |
Email the Details | Generate an email of the contents of the Details entry grid. |
Print the Import Results | Generate a report of the contents of the Import Results pane. |
Email the Import Results | Generate an email of the contents of the Import Results pane. |
Email recipients | Indicates the email addresses of recipients to whom you want to email the information displayed in the output panes. |
Delete file after use | Indicates whether you want to delete the import file after
all records are successfully
imported. In a client/server environment, both the import file on the server and the temporary import file created on the client are deleted. |
Close the application | Exits the program once processing is complete. Do not select this if you want to be able to view the information on screen when processing is complete or you want to print or email the contents of the Details and Import Results panes. |
Displays the orders selected for import.
Field | Description |
---|---|
Include All | Include for import all those orders matching the
selection criteria specified. After the import is run, these orders can be viewed on the Sales Orders Imported tab. This information can be printed or emailed providing you did not select to Close the application in the After processing completed section. |
Exclude All | Exclude from import all those orders matching the
selection criteria specified. After the import is run, these orders can be viewed on the Sales Orders Excluded tab. This information can be printed or emailed providing you did not select to Close the application in the After processing completed section. |
Detail Lines |
Use the EDI Sales Order Lines program to view detail line information of all order lines captured for the highlighted order. For orders included in the review, you can also indicate specific order lines you want to include/exclude from the import file. |
Change Header | Maintain the header details for the selected order. |
Header Details | Display the Sales Order header details for the currently highlighted line. |
This is the structure of the import/export file for an EDI format document.
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The structure of the import/export file for an EDI format document comprises the following three sections:
Field | Start position | Field length and description |
---|---|---|
Header |
For the Purchase Order Export program this must be: ;SYSPRO IMPORT - Version=001 - INTP50 For the Sales Order Import program this must be: ;SYSPRO IMPORT - Version=001 - INTP52 For the Purchase Order Confirmations Import program this must be: ;SYSPRO IMPORT - Version=001 - INTP56 Mandatory entry of this comment on the first line of the import file to distinguish it from a SYSPRO 6.1 layout file. This comment is not case sensitive. |
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Record type | 1 | 2 00 |
Transmission reference | 3 | 14 |
Sender code | 17 | 40 For the Purchase Order Export program, this code is obtained from the local site information created in the Interface System Setup program and is used by the recipient of the file to identify the sender of the file. For the Sales Order Import program, this code is obtained from entry defined in the EDI sender code field for the customer (AR Customer Maintenance) and is used by the recipient to verify that it is the correct file. |
Receiver code | 57 | 40 For the Purchase Order Export program, this code is obtained from the entry defined at the EDI > trading partner field for the supplier (Supplier Maintenance) and is used by the recipient to verify that it is the correct file. For the Sales Order Import program, this code is obtained from the local site information created in the Interface System Setup program and is used by the recipient of the file to identify the sender of the file. |
Date prepared | 97 | 8 CCYYMMDD |
Time prepared | 105 | 4 HHMM |
Version of file | 109 | 3 Version of SYSPRO used to export file. |
Filler | 112 | 1 |
Field | Start position | Field length and description |
---|---|---|
Record type | 1 | 2 10 - Order Header |
Message type | 3 | 6 ORDERS |
Customer Purchase Order number | 9 | 30 This is mandatory, irrespective of whether the option: Customer purchase order number mandatory (AR Customer Maintenance) is enabled against the customer. The customer purchase order number must be unique as it is used as a cross reference to the Sales Order files. |
Action flag | 39 | 1 A - indicates that the order was added. D - indicates that the order was deleted. C - indicates that changes were made to the order header or detail lines. |
Supplier code | 40 | 15 |
Customer code | 55 | 15 Must contain a valid customer code when Allow Multiple customers per EDI sales order import (Interface System Setup - EDI Options tab) is enabled. |
Order date | 70 | 8 |
Payment terms | 78 | 3 |
Currency | 81 | 3 This currency must be the same as the currency defined against the customer (AR Customer Maintenance). If it is not and you did not enable the option: Ignore currencies not defined against the customer, then the order is not imported. |
Shipping instructions | 84 | 50 |
Delivery name | 134 | 50 |
Delivery address line 1 | 184 | 40 |
Delivery address line 2 | 224 | 40 |
Delivery address line 3 | 264 | 40 |
Delivery address line 3 (Locality) | 304 | 40 |
Delivery address line 4 | 344 | 40 |
Delivery address line 5 | 384 | 40 |
Postal code | 424 | 10 |
GPS latitude | 434 | 9 (2.6) |
GPS longitude | 443 | 9 (3.6) |
1st % discount | 452 | 6 (+3.2) |
2nd % discount | 458 | 6 (+3.2) |
3rd % discount | 464 | 6 (+3.2) |
Warehouse to use for order | 470 | 10 |
Special instructions | 480 | 30 |
Order confirmation code | 510 | 2 Used by confirmations only. |
Actual sales order number | 512 | 20 Used by confirmations only. |
Sales order type | 532 | 1 Used if the two character Sales order type at position 576 is blank. |
Multiple ship-to-address code | 533 | 5 |
Alternate key | 538 | 10 |
Sales person | 548 | 20 |
Date shipped | 568 | 8 Field type is CCYYMMDD. |
Sales order type | 576 | 2 |
Filler | 578 | 15 |
Field | Start position | Field length and description |
---|---|---|
Record type | 1 | 2 60 - indicates a stocked / non-stocked line. 61 - indicates a comment line. |
Spaces | 3 | 6 |
Order number | 9 | 30 Customer Purchase order number |
Line number | 39 | 4 |
Action flag | 43 | 1 A - indicates that the order was added. D - indicates that the order was deleted. C - indicates that changes were made to the order header or detail lines. |
Stock code | 44 | 30 When importing, this is used to determine the customer's stock code, if the stock code interchange facility is in use. If found, the customer stock code is recorded on the order detail line. If the customer stock code interchange facility is not in use, then the code in this field is used to determine if the item is a SYSPRO stock item. If it is not, then the code in the Supplier's catalogue number field is checked to see if it is a SYSPRO stock code. If not, then the line is assumed to be for a non-stocked item. |
Supplier's catalogue number | 74 | 50 When importing, this contains the customer's stock code, which is used to determine the equivalent SYSPRO stock code. It is used if the stock code interchange facility is in use (Browse on Customer Stock Codes). If this field is blank, then the Stock code field is used to determine the SYSPRO code. If the SYSPRO stock code still cannot be determined, then the order line is assumed to be for a non-stocked item. The customer stock code is recorded on the order detail line if the equivalent SYSPRO stock code can be determined. If the stock code interchange facility is not in use for the customer and a stock code is not defined in the Stock code field, or it is not a SYSPRO stock code, then the code in this field is used. If the code in this field is not a SYSPRO stock code, then the line is assumed to be for a non-stocked item. |
Order quantity | 124 | +12.6 |
Order unit of measure | 144 | 10 |
Price | 154 | 16 The Sales Order Import program only checks SYSPRO pricing for customers against whom contract pricing is selected (AR Customer Maintenance). In all other cases, the price you enter here is used. |
1st % discount | 170 | 6 (+3.2) |
2nd % discount | 176 | 6 (+3.2) |
3rd % discount | 182 | 6 (+3.2) |
Stock code description | 188 | 100 |
Requested due date | 288 | 8 Field type is: CCYYMMDD This date cannot be earlier than the date on which the import is performed. |
Order confirmation code | 296 | 2 Used by confirmations only. |
Line discount | 298 | 1 V - indicates that a line discount value must be applied. |
Line discount amount | 299 | 15 |
Product class | 314 | 20 A valid product class must be entered. The product class is validated irrespective of your selection at the setup option: Validate product classes (Inventory Setup). Lines with an invalid product class are ignored. |
Version | 334 | 5 |
Release | 339 | 5 |
Filler | 344 | 1 |
The following information indicates the structure of the import/export file that is created if you selected to generate an EDI format document.
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The order file comprises the following sections:
Field | Start Position | Field Length | Notes |
---|---|---|---|
Record type | 1 | 2 | 00 |
Transmission reference | 3 | 14 | |
Sender code | 17 | 40 | For the Purchase Order Export program, this code is
obtained from the local site information created in the Interface System Setup program and is used by the recipient of the
file to identify the sender of the file. For the Sales Order Import program, this code is obtained from entry defined in the EDI sender code field for the customer (AR Customer Maintenance) and is used by the recipient to verify that it is the correct file. |
Receiver code | 57 | 40 | For the Purchase Order Export program, this code is
obtained from the entry defined at the EDI >
trading partner field for the supplier (Supplier Maintenance) and is used by the recipient to verify that
it is the correct file. For the Sales Order Import program, this code is obtained from the local site information created in the Interface System Setup program and is used by the recipient of the file to identify the sender of the file. |
Date prepared | 97 | 8 | CCYYMMDD |
Time prepared | 105 | 4 | HHMM |
Version of exported file | 109 | 3 | Version of SYSPRO used to export file (e.g. 6.0). |
Field | Start Position | Field Length | Notes |
---|---|---|---|
Record type | 1 | 2 | 10 |
Message type | 3 | 6 | ORDERS |
Order number | 9 | 30 | This indicates the customer's purchase order number. The
customer's purchase order number is mandatory, irrespective of
whether the option: Customer purchase order number
mandatory (AR Customer Maintenance) is selected
against the customer. The customer purchase order number is used as a cross reference to the Sales Order files and it must therefore be unique. |
Action | 39 | 1 | A - indicates that the order was added. D - indicates that the order was deleted. C - indicates that changes were made to the order header or detail lines. |
Supplier code | 40 | 7 | |
Customer code | 47 | 7 | This field must contain a valid customer number if you selected to Allow Multiple customers per EDI sales order import (Interface System Setup - EDI Options tab). |
Order date | 54 | 8 | |
Payment terms | 62 | 3 | |
Currency | 65 | 3 | The currency entered here should be the same as the currency defined against the customer (AR Customer Maintenance). If the currency defined here is not the same as the currency defined against the customer and you have not selected the option: Ignore currencies not defined against the customer, then the order is not imported. |
Shipping instructions | 68 | 30 | |
Delivery name | 98 | 30 | |
Delivery address line 1 | 128 | 40 | |
Delivery address line 2 | 168 | 40 | |
Delivery address line 3 | 208 | 40 | |
Delivery address line 4 | 248 | 40 | |
Delivery address line 5 | 288 | 40 | |
Postal code | 328 | 9 | |
Filler | 337 | 1 | + |
1st % discount | 338 | 3.2 | |
Filler | 343 | 1 | + |
2nd % discount | 344 | 3.2 | |
Filler | 349 | 1 | + |
3rd % discount | 350 | 3.2 | |
Warehouse to use for order | 355 | 2 | |
Special instructions | 357 | 30 | |
Order confirmation code | 387 | 2 | Used by confirmations only |
Actual sales order number | 389 | 6 | Used by confirmations only |
Sales order type | 395 | 1 | Used if the two character Sales order type at position 422 is blank. |
Multiple ship-to-address code | 396 | 5 | |
Alternate key | 401 | 10 | |
Salesperson | 411 | 3 | |
Date shipped | 414 | 8 | Field type is CCYYMMDD |
Sales order type | 422 | 2 |
Field | Start Position | Field Length | Notes |
---|---|---|---|
Record type | 1 | 2 | 60 - indicates a stocked / non-stocked line. 61 - indicates a comment line. |
Spaces | 3 | 6 | |
Order number | 9 | 30 | |
Line number | 39 | 4 | |
Action flag | 43 | 1 | A - indicates that the order was added D - indicates that the order was deleted C - indicates that changes were made to the order header or detail lines. |
Stock code | 44 | 30 | When importing, this is used to determine the customer's
stock code, if the stock code interchange facility is in use
(see Browse on Customer Stock Codes). If found, the customer stock
code is recorded on the order detail line. If the customer stock code interchange facility is not in use, then the code in this field is used to determine if the item is a SYSPRO stock item. If it is not, then the code in the Supplier's catalogue number field is checked to see if it is a SYSPRO stock code. If not, then the line is assumed to be for a non-stocked item. |
Supplier's catalogue number | 74 | 30 | When importing, this contains the customer's stock code,
which is used to determine the equivalent SYSPRO stock code.
It is used if the stock code interchange facility is in use (see Browse on Customer Stock Codes). If this field is blank, then the Stock code field is used to determine the SYSPRO code. If the SYSPRO stock code still cannot be determined, then the order line is assumed to be for a non-stocked item. The customer stock code is recorded on the order detail line if the equivalent SYSPRO stock code can be determined. If the stock code interchange facility is not in use for the customer and a stock code is not defined in the Stock code field, or it is not a SYSPRO stock code, then the code in this field is used. If the code in this field is not a SYSPRO stock code, then the line is assumed to be for a non-stocked item. |
Filler | 104 | 1 | + |
Order quantity | 105 | 9.3 | |
Order unit of measure | 117 | 3 | |
Filler | 120 | 1 | + |
Price | 121 | 10.5 | The Sales Order Import program only checks SYSPRO pricing for customers against whom contract pricing is selected (see AR Customer Maintenance). In all other cases, the price you enter here is used. |
Filler | 136 | 1 | + |
1st % discount | 137 | 3.2 | |
Filler | 142 | 1 | + |
2nd % discount | 143 | 3.2 | |
Filler | 148 | 1 | + |
3rd % discount | 149 | 3.2 | |
Description Comment on '61' record type | 154 | 45 | |
Requested due date | 199 | 8 | Field type is: CCYYMMDD This date cannot be earlier than the date on which the import is performed. |
Order confirmation code | 207 | 2 | Used by confirmations only |
Line discount | 209 | 1 | V - indicates that a line discount value must be applied |
Filler | 210 | 1 | + |
Line discount amount | 211 | 12.2 | |
Product class | 225 | 4 | A valid product class must be entered. The product class is validated irrespective of your selection at the setup option: Validate product classes (Inventory Setup - Options tab). Lines with an invalid product class are ignored. |
The following information indicates the structure of the import/export file that is created if you selected to generate an EDI format document.
|
The order file comprises the following sections:
Field | Start Position | Field Length | Notes |
---|---|---|---|
Record type | 1 | 2 | 00 |
Transmission reference | 3 | 14 | |
Sender code | 17 | 40 | For the Purchase Order Export program, this code is
obtained from the local site information created in the Interface System Setup program and is used by the recipient of the
file to identify the sender of the file. For the Sales Order Import program, this code is obtained from entry defined in the EDI sender code field for the customer (AR Customer Maintenance) and is used by the recipient to verify that it is the correct file. |
Receiver code | 57 | 40 | For the Purchase Order Export program, this code is
obtained from the entry defined at the EDI >
trading partner field for the supplier (Supplier Maintenance) and is used by the recipient to verify that
it is the correct file. For the Sales Order Import program, this code is obtained from the local site information created in the Interface System Setup program and is used by the recipient of the file to identify the sender of the file. |
Date prepared | 97 | 8 | CCYYMMDD |
Time prepared | 105 | 4 | HHMM |
Version of exported file | 109 | 3 | Version of SYSPRO used to export file (e.g. 6.0). |
Field | Start Position | Field Length | Notes |
---|---|---|---|
Record type | 1 | 2 | 10 |
Message type | 3 | 6 | ORDERS |
Order number | 9 | 30 | This indicates the customer's purchase order number. The
customer's purchase order number is mandatory, irrespective of
whether the option: Customer purchase order number
mandatory (AR Customer Maintenance) is selected
against the customer. The customer purchase order number is used as a cross reference to the Sales Order files and it must therefore be unique. |
Action | 39 | 1 | A - indicates that the order was added. D - indicates that the order was deleted. C - indicates that changes were made to the order header or detail lines. |
Supplier code | 40 | 7 | |
Customer code | 47 | 7 | This field must contain a valid customer number if you selected to Allow Multiple customers per EDI sales order import (Interface System Setup - EDI Options tab). |
Order date | 54 | 8 | |
Payment terms | 62 | 3 | |
Currency | 65 | 3 | The currency entered here should be the same as the currency defined against the customer (AR Customer Maintenance). If the currency defined here is not the same as the currency defined against the customer and you have not selected the option: Ignore currencies not defined against the customer, then the order is not imported. |
Shipping instructions | 68 | 30 | |
Delivery name | 98 | 30 | |
Delivery address line 1 | 128 | 40 | |
Delivery address line 2 | 168 | 40 | |
Delivery address line 3 | 208 | 40 | |
Delivery address line 4 | 248 | 40 | |
Delivery address line 5 | 288 | 40 | |
Postal code | 328 | 9 | |
Filler | 337 | 1 | + |
1st % discount | 338 | 3.2 | |
Filler | 343 | 1 | + |
2nd % discount | 344 | 3.2 | |
Filler | 349 | 1 | + |
3rd % discount | 350 | 3.2 | |
Warehouse to use for order | 355 | 2 | |
Special instructions | 357 | 30 | |
Order confirmation code | 387 | 2 | Used by confirmations only |
Actual sales order number | 389 | 6 | Used by confirmations only |
Sales order type | 395 | 1 | Used if the two character Sales order type at position 422 is blank. |
Multiple ship-to-address code | 396 | 5 | |
Alternate key | 401 | 10 | |
Salesperson | 411 | 3 | |
Date shipped | 414 | 8 | Field type is CCYYMMDD |
Sales order type | 422 | 2 |
Field | Start Position | Field Length | Notes |
---|---|---|---|
Record type | 1 | 2 | 60 - indicates a stocked / non-stocked line. 61 - indicates a comment line. |
Spaces | 3 | 6 | |
Order number | 9 | 30 | |
Line number | 39 | 4 | |
Action flag | 43 | 1 | A - indicates that the order was added D - indicates that the order was deleted C - indicates that changes were made to the order header or detail lines. |
Stock code | 44 | 30 | When importing, this is used to determine the customer's
stock code, if the stock code interchange facility is in use
(see Browse on Customer Stock Codes). If found, the customer stock
code is recorded on the order detail line. If the customer stock code interchange facility is not in use, then the code in this field is used to determine if the item is a SYSPRO stock item. If it is not, then the code in the Supplier's catalogue number field is checked to see if it is a SYSPRO stock code. If not, then the line is assumed to be for a non-stocked item. |
Supplier's catalogue number | 74 | 30 | When importing, this contains the customer's stock code,
which is used to determine the equivalent SYSPRO stock code.
It is used if the stock code interchange facility is in use (see Browse on Customer Stock Codes). If this field is blank, then the Stock code field is used to determine the SYSPRO code. If the SYSPRO stock code still cannot be determined, then the order line is assumed to be for a non-stocked item. The customer stock code is recorded on the order detail line if the equivalent SYSPRO stock code can be determined. If the stock code interchange facility is not in use for the customer and a stock code is not defined in the Stock code field, or it is not a SYSPRO stock code, then the code in this field is used. If the code in this field is not a SYSPRO stock code, then the line is assumed to be for a non-stocked item. |
Filler | 104 | 1 | + |
Order quantity | 105 | 9.3 | |
Order unit of measure | 117 | 3 | |
Filler | 120 | 1 | + |
Price | 121 | 10.5 | The Sales Order Import program only checks SYSPRO pricing for customers against whom contract pricing is selected (see AR Customer Maintenance). In all other cases, the price you enter here is used. |
Filler | 136 | 1 | + |
1st % discount | 137 | 3.2 | |
Filler | 142 | 1 | + |
2nd % discount | 143 | 3.2 | |
Filler | 148 | 1 | + |
3rd % discount | 149 | 3.2 | |
Description Comment on '61' record type | 154 | 45 | |
Requested due date | 199 | 8 | Field type is: CCYYMMDD This date cannot be earlier than the date on which the import is performed. |
Order confirmation code | 207 | 2 | Used by confirmations only |
Line discount | 209 | 1 | V - indicates that a line discount value must be applied |
Filler | 210 | 1 | + |
Line discount amount | 211 | 12.2 | |
Product class | 225 | 4 | A valid product class must be entered. The product class is validated irrespective of your selection at the setup option: Validate product classes (Inventory Setup - Options tab). Lines with an invalid product class are ignored. |
The file name adheres to the naming convention: APO0001.EDI, which is constructed as follows:
A | indicates the identification of the company that exported the file. |
PO | indicates that the order file relates to customer purchase orders. |
0001 | indicates the transmission reference number that was assigned automatically by the trading partner who created the export file. |
This file is transmitted to the customer designated as the EDI trading partner, who then imports it using the Purchase Order Confirmations Import program. The naming convention of the file is AOCnnnn.EDI, where:
A | indicates your company id. |
OC | indicates that the order file relates to an order confirmations file. |
nnnn | indicates the next document number that will be used. This number (starting at 1) is assigned automatically by the system and incremented by 1 each time you output an EDI file. |
Although the system caters for the import of files adhering to either EDI (Electronic Data Interchange) or XML (Extensible Markup Language) formatting conventions, only those orders configured to EDI standards can be imported using this program.
XML format files must be imported using facilities available in e.net solutions.
Supply Chain Transfer orders (SCTs) cannot be imported using this program.
Sales order lines for stocked items that are on hold or whose supercession date is exceeded (Stock Code Maintenance) are not imported.
Items with a part category of Planning bill or Notional part (Stock Code Maintenance) cannot be selected for importing.
If the file is being transmitted between two SYSPRO sites, then the export file is created at the originating site using the Purchase Order Export program, and imported at the receiving site using the Sales Order Import program.
The following table lists some of the possible error messages which are displayed when the import file is validated:
Error Code | Meaning |
---|---|
I | Kit has no structure |
H | Warehouse to use is incorrect |
D | Stock code on hold |
d | The expected due date is earlier than the actual date of the import. |
E | Line already exists |
L | Invalid line number. |
W | Invalid EDI warehouse |
M | Multiple errors |
F | A component of a kit is serialized |
G | A component of a kit is lot traceable |
B | Purchase order number is blank |
P | Duplicate Purchase order number |
U | Invalid currency |
I | Intrastat Error If EC VAT is installed (Tax Options) and the order is for a customer in an EC Member State (excluding local transactions), then a valid Nature of Transaction code and Delivery Terms must be defined against the order header. If Nature of Transaction Codes and Delivery Terms for invoices are defined against the customer (AR Customer Maintenance), then these are saved against the order. If these are not defined against the customer then the codes defined against the company (Tax Options) are saved against the order. If the codes are not defined against the customer or the company, then an error message is displayed when reviewing the import file or importing the order. Intrastat information can be entered by selecting the Review Import File option, selecting to Change the applicable order and selecting the Header Details option which displays the Sales Order Header Maintenance screen. |
Application Help Panes provide step-by-step instructions for various functions within the program, including a brief overview of what the program does, what setup options are required and how to personalize the program. The intention is that the pane provides information that is uncluttered and easy to navigate.
You can embed an Application Help Pane:
in the main SYSPRO menu
in any program with panes, if not using roles
when adding a role layout in Design Mode.
Inserting Application Help
You would typically follow this procedure to display help for the current program in a customized pane that can be pinned to the program window.
Information includes step-by-step instructions for the various functions available within the program, including a brief overview of what the program does, what setup options are required and how to personalize the program.
Open the program for which you want to insert application help into a customized pane.
This functionality is only available for a program that has panes.
Right-click any form field.
You can also click the triangle menu icon that appears in the title area of a pane.
Select Insert Application Help from the context-sensitive menu.
The application help appears in a pane within your program. You can reposition the pane using the docking stickers or pin it to the program window.
Removing the Application Help pane
If you no longer want to display application help in a pane for your current program, you can simply remove it.
Select the Close icon in the right-hand corner of the application help pane.
Confirm that you want to delete the pane.