You use this program to record the receipt of goods that have been invoiced to the customer. You can also use this program to find the customer for which an invoice was created.
Proof of delivery information is stored against the specific invoice.
| Field | Description | ||||||
|---|---|---|---|---|---|---|---|
| Invoice | Enter the invoice number for which you want to view or
maintain proof of delivery information. If duplicate invoices exist, the Sales Order Invoices program is loaded so that you can indicate the invoice for which you want to display proof of delivery information. |
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| Search for Invoice | This loads the AR Find Customer for Invoice program to find the customer for whom an invoice was created. | ||||||
| Reprint Invoice |
This reprints the invoice, providing that the invoice was originally created from within the Sales Order system. Dispatch Invoices and Consolidated Dispatch invoices can also be reprinted using this function.
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| Query | This loads the Sales Invoice Query program to view detailed information on invoices, debit notes and credit notes created from the Sales Order module. | ||||||
| Clear POD Information | This removes previously saved proof of delivery details entered for the invoice. |
You use this pane to view and maintain proof of delivery details for the selected invoice.
| Field | Description |
|---|---|
| Customer invoice | The invoice number relating to the proof of delivery information. |
| Customer | The customer code for the invoice you selected. |
| Invoice date | The date on which the invoice was created. |
| Invoice balance | The amount which is still outstanding against the invoice. |
| Customer p/order | The customer's purchase order number for the order. |
| Sales order | The sales order number from which the invoice was generated. |
| Invoice | The invoice number relating to the proof of delivery information. |
| Delivery note | The delivery note number for the invoice selected. |
| Printed | The date on which the delivery note was printed. |
| POD date | The date that the proof of delivery document (typically the delivery note) was signed (i.e. the date when goods were signed for). |
| Reference | Assign a reference (usually the recipient's name) to the proof of delivery. |
The Proof of Delivery program reads the ArInvoice table to ascertain if an invoice exists.
When the number provided is a Credit note:
If the credit note was processed using the AR Invoice Posting program and linked to an invoice, then you need to query that invoice as the credit note information is held against the ArInvoicePay table. The proof of delivery information for the credit note can therefore not be displayed, so the information for the invoice is displayed.
If the credit note is not attached to an invoice, then the credit note information is held against the ArInvoice table, so the proof of delivery information for the credit note can be displayed.
The same applies when processing a credit note using the Sales Order Entry program. The proof of delivery information for the credit note is only stored when it is not associated with an invoice. When it is associated with an invoice, the credit note information is held against the SorReprintInv table and only the invoice's proof of delivery information can be viewed.
When a sub-account is detached from its master account and you access the Proof of Delivery program from a hyperlink other than in the Customer Query program, the customer number is not available.
The invoice number can therefore not be found and the Sales Order Invoices program is displayed.
The proof of delivery information is deleted when next you run the Month end function of the AR Period End program if the Consolidate brought-forward customers at month end option is enabled (Accounts Receivable Setup).
To reprint an invoice, you must select the same document format that was used to print the invoice originally.
If a password has been defined against the SO Reprints in batch print option in the Password Definition program, you will be prompted for the password before you can print the invoice. Once a valid password is entered, you can reprint the invoice as many times as required.